Frequently Asked Questions (FAQ)

General Qustion

CourseHike is an online learning platform offering a wide range of courses taught by expert instructors. Whether you want to develop new skills, advance your career, or explore a new hobby, we have the right course for you!

Course Enrollment

To enroll in a course, simply browse or search for the one you’re interested in and click the “Add to Cart” button. If the course is paid, complete the payment process to access it. For free courses, they will be automatically added to your My Courses list.

Payments and Refunds

We use Razorpay as our payment gateway, which supports UPI, credit/debit cards, net banking, and digital wallets.

Yes, we offer a 7-day money-back guarantee on all paid courses. If you’re not satisfied, you can request a refund within 7 days of purchase. For more details, please refer to our refund policy.

Refund requests may be declined if more than 7 days have passed since the purchase. We offer a seven-day refund period from the date of purchase. Once this period expires, refund requests will no longer be accepted.

Course Access and Progress

Once you enroll in a course, you will have lifetime access to it. 

Your progress is automatically tracked. You can see which lectures you have completed and which ones are pending in the course dashboard.

Technical Issue

First, check your internet connection and try refreshing the page. If the problem persists, clear your browser cache and cookies, or try using a different browser. If you’re still having issues, contact our support team for assistance.

Yes, our platform is mobile-friendly. You can access courses on your smartphone or tablet through your web browser.