Frequently Asked Questions (FAQ)
General Qustion
What is CourseHike?
CourseHike is an online learning platform offering a wide range of courses taught by expert instructors. Whether you want to develop new skills, advance your career, or explore a new hobby, we have the right course for you!
Course Enrollment
How do I enroll in a course on CourseHike?
To enroll in a course, simply browse or search for the one you’re interested in and click the “Add to Cart” button. If the course is paid, complete the payment process to access it. For free courses, they will be automatically added to your My Courses list.
Payments and Refunds
What payment methods are accepted on CourseHike?
We use Razorpay as our payment gateway, which supports UPI, credit/debit cards, net banking, and digital wallets.
Can I get a refund if I’m not satisfied with a course on CourseHike?
Yes, we offer a 7-day money-back guarantee on all paid courses. If you’re not satisfied, you can request a refund within 7 days of purchase. For more details, please refer to our refund policy.
Why was my refund request rejected?
Refund requests may be declined if more than 7 days have passed since the purchase. We offer a seven-day refund period from the date of purchase. Once this period expires, refund requests will no longer be accepted.
Course Access and Progress
How long do I have access to a course on CourseHike?
Once you enroll in a course, you will have lifetime access to it.
How can I track my progress in a course on CourseHike?
Your progress is automatically tracked. You can see which lectures you have completed and which ones are pending in the course dashboard.
Technical Issue
I’m having trouble playing the course videos on CourseHike. What should I do?
First, check your internet connection and try refreshing the page. If the problem persists, clear your browser cache and cookies, or try using a different browser. If you’re still having issues, contact our support team for assistance.
Can I access CourseHike courses on mobile devices?
Yes, our platform is mobile-friendly. You can access courses on your smartphone or tablet through your web browser.